In December we announced that Synapse had gone live with a major North Sea operator. Today we are publishing the full case study from that engagement, with the numbers the deployment produced.
The operator's problem is common in this sector. After years of acquisitions and reorganisations, their management system referenced roles that no longer existed, and nobody could show, quickly and defensibly, who was accountable for what. Answering that by hand means analysts reading procedures line by line for months.
Synapse processed 77 Management System documents, around 4,000 pages, and extracted 4,898 role-responsibility assignments covering every documented role. Each assignment is back-linked to the verbatim source text it came from, so every answer is a citation, not an interpretation. Quote verification against the source documents showed an error rate below 0.1%. The work took weeks, not months.
The case study covers the five questions the operator could not previously answer from the records they had: which responsibilities were orphaned by reorganisations, which procedures reference roles no longer on the chart, where safety-critical accountability sits, what competency each onshore role actually requires, and where responsibility load is concentrated. All five were answered from the same body of evidence.
On effort, our conservative estimate is 700 or more analyst-hours saved per refresh cycle for this corpus alone, with a typical organisational change timeline compressed from around six months to weeks.
The client is named under NDA and a reference is available on request. Their data stayed in their environment, every output was human-reviewed, and their documents were never used to train shared models.
Read the full case study, or download the brief as a PDF. If your management system has the same problem, get in touch.
About Clairvynt
Clairvynt is an Aberdeen-based AI software company for energy and renewables. Our flagship product, Synapse, builds a queryable model of the management system. See which roles are referenced where, find responsibilities by document, and track edits as the organisation evolves, all in one place.