Synapse case study
Every assignment traced to its source sentence.
After years of acquisitions and reorganisations, this operator's management system referenced roles that no longer existed and could not show who was accountable for what. Synapse processed 77 Management System documents, mapped 4,898 role-responsibility assignments and back-linked each one to verbatim source text. The engagement completed in weeks. Manual reconciliation would take months.
Sector: Energy · Asset: North Sea operations · Engagement: Operating Management System mapping
Client identity and asset names are withheld. A reference is available on request. Client data stayed in the client environment, every output was human-reviewed, and client documents were never used to train shared models.
The Offshore Installation Manager is accountable for ensuring that the Permit to Work system is maintained, current, and fit for purpose, and that all personnel operating within the system understand their roles and responsibilities.
Management System source excerpt · Section 2.4.1 · Assigned role: Offshore Installation Manager
Five questions. One evidence set.
The operator needed five answers from the records they had. The engagement addressed each question from the same body of evidence.
Reconcile reorganisations
Find every responsibility orphaned by a removed role and every assignment still attached to a renamed one. One authoritative view of where each documented responsibility now lives, after the org has moved on.
Find documented roles missing from the organisation
Flag every procedure that references a role no longer on the chart. The gap between what the management system says is in place and who is actually accountable, made visible at the section level.
Score safety-critical accountability
Every documented activity rated against a published safety-criticality rubric, with per-role weighting. Shows the regulator where accountability lies, and which roles carry the most weight on safety-critical work.
Structure onshore competency profiles
Offshore competency profiles already exist. Onshore is the gap the regulator is asking about. Synapse derives a structured competency profile for every onshore role from its documented responsibilities, ready to assess against the workforce.
See where accountability is concentrated
Quantify how responsibilities are distributed across the organisation. Identify over-burdened roles and under-specified ones. Data for restructuring decisions.
Every answer keeps its source
Each outcome is grounded in the operator's source documents, with verbatim text and a document reference attached to every assignment. The result is audit-grade by construction.
Engagement results.
4,898
role-responsibility assignments extracted
77
Management System documents processed
<0.1%
quote-verification error rate against source documents
~4,000
source pages processed
100%
of documented roles mapped
100%
assignments back-linked to verbatim source text
What the engagement delivered.
Audit-grade traceability
Every assignment carries the verbatim source text and document reference it came from. When a question arises about who is accountable for a given responsibility, the answer is a citation back to the source text.
Comprehensive role mapping
Every documented responsibility maps cleanly to the operator's organisational role list, covering every role referenced across the asset base. One authoritative picture of who does what.
A traceable management-system view
The engagement produced a queryable view of the management system. It shows which roles are referenced where, finds responsibilities by document, and keeps the evidence available as the organisation changes.
What this saves, conservatively.
Per refresh cycle
700+
Analyst-hours saved
Conservative estimate per refresh cycle, for this corpus alone.
3–5 FTE
Manual reconciliation replaced per major change cycle
6 mo → wks
Typical change timeline compressed with Synapse
£250k
Typical cost of a major organisational change exercise
What the engagement covered.
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Smart role mapping
Match documented responsibilities to canonical organisational roles, including alias handling and asset-scoping for roles that span multiple operating assets.
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Organisation and source comparison
Compare the documented organisation with the agreed source of truth so gaps between the management system and the operating organisation are visible.
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Management system change tracking
Track edits, additions, and removals to the documented organisation as documents are revised, so changes are visible and auditable in real time.
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Job-description generation
Derive a structured job description for every role from its documented responsibilities, ready to assess against a competency framework.
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Regulatory reference mapping
Cross-link responsibilities to specific regulatory articles and standards, so every assignment carries both its source text and its regulatory context.
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