Synapse case study
Audit-grade accountability for an entire management system.
After years of acquisitions and reorganisations, this operator's management system referenced roles that no longer existed and could not show who was accountable for what. Synapse processed 77 documents, mapped every responsibility to a named role, and back-linked each assignment to verbatim source text. Six months of manual reconciliation, compressed into weeks.
Sector: Energy · Asset: North Sea operations · Engagement: Operating Management System mapping
The Offshore Installation Manager is accountable for ensuring that the Permit to Work system is maintained, current, and fit for purpose, and that all personnel operating within the system understand their roles and responsibilities.
OMS-HSE-PRO-003 · Section 2.4.1 · Assigned role: Offshore Installation Manager
What this engagement solved
Five problems. One platform.
The operator had five questions they could not answer fast or defensibly from the records they had. Synapse answered all five from the same body of evidence.
01 · Role reconciliation
Reorganisations, reconciled.
Surface every responsibility orphaned by a removed role and every assignment still attached to a renamed one. One authoritative view of where each documented responsibility now lives, after the org has moved on.
02 · Documented vs actual
Roles in your documents that aren't in your org.
Flag every procedure that references a role no longer on the chart. The gap between what the management system says is in place and who is actually accountable, made visible at the section level.
03 · Safety criticality
Safety-critical accountability, transparently scored.
Every documented activity rated against a transparent safety-criticality rubric, with per-role weighting. Shows the regulator where accountability lies, and which roles carry the most weight on safety-critical work.
04 · Competency profiles
Onshore competence, finally visible.
Offshore competency profiles already exist. Onshore is the gap the regulator is asking about. Synapse derives a structured competency profile for every onshore role from its documented responsibilities, ready to assess against the workforce.
05 · Responsibility load
Where accountability is concentrated.
Quantify how responsibilities are distributed across the organisation. Identify over-burdened roles and under-specified ones. Data for restructuring decisions, not gut feel.
The common thread
Every answer is a citation.
Each of the five outcomes is grounded in the operator's own source documents, with verbatim text and document reference attached to every assignment. No interpretation. No inference. Audit-grade by construction.
By the numbers
What the engagement proved.
4,898
role-responsibility assignments extracted
77
Management System documents processed
<0.1%
quote-verification error rate against source documents
~4,000
source pages processed
100%
of documented roles mapped
100%
assignments back-linked to verbatim source text
Deliverables
What Synapse delivers.
Audit-grade traceability
Every assignment carries the verbatim source text and document reference it came from. When a question arises about who is accountable for a given responsibility, the answer is a citation back to the source text.
Comprehensive role mapping
Every documented responsibility maps cleanly to the operator's organisational role list, covering every role referenced across the asset base. One authoritative picture of who does what, end to end.
A system for your management system
Synapse turns the management system from a folder of PDFs into a queryable model. See which roles are referenced where, find responsibilities by document, and track edits as the organisation evolves, all in one place.
Estimated impact
What this saves, conservatively.
Per refresh cycle
700+
Analyst-hours saved
Conservative estimate per refresh cycle, for this corpus alone.
3–5 FTE
Manual reconciliation replaced per major change cycle
6 mo → wks
Typical change timeline compressed with Synapse
£250k
Typical cost of a major organisational change exercise
Capabilities
What the platform does end-to-end.
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Smart role mapping
Match documented responsibilities to canonical organisational roles, including alias handling and asset-scoping for roles that span multiple operating assets.
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Org chart vs HR source-of-truth comparison
Show where the documented organisation drifts from the HR-system roster so gaps between what is documented and who actually holds the role are caught early.
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Management system change tracking
Track edits, additions, and removals to the documented organisation as documents are revised, so changes are visible and auditable in real time.
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Job-description generation
Derive a structured job description for every role from its documented responsibilities, ready for competency framework alignment.
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Regulatory reference mapping
Cross-link responsibilities to specific regulatory articles and standards, so every assignment carries both its source text and its regulatory context.
Let's talk
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